One of the largest chemical producers in the world used MDO for Material and Maintenance Masters

One of the three largest chemical producers in the world and a fortune 500 company with presence in about 160 countries, it employs about 54,000 people worldwide.

Business Challenges:

  • Approx. 700 undocumented business rules leading to dependency on personnel.
  • Data requests are sent in mass with new plants and acquisitions, which takes long time to process, holding up operational activities.
  • Inconsistent standard across various regions
  • A combination of excel and manual processes resulting in errors and delays.
  • Manual management of SLA’s of the global master data administrators.
  • Incorrect Master Data can result in health & safety and serious compliance issues in a chemical industry.

Solution Areas:

Materials (MRO) & Maintenance Masters

  • Streamlined the process of both individual and mass processes with defined SLA’s globally.
  • A strong data acquisition process (based on UNSPSC), that validates data based on intelligence rules before a Master Data Request is submitted and automates follow on processes.
  • Configurable business rules that allows to change and fix data based on both Active and Passive Governance. One place to manage all data rules.
  • Analytics and dashboards for a clear understanding of the current state of data and its implications.

Business Benefits:

  • Reduce risks of a team that are dependent on an ageing workforce.
  • Cost savings in terms of request process and operational efficiency.
  • Reduce risk in terms of compliance and governance as per industry standards and legislations based on different geographies.
  • Retire multiple software and temporary IT solutions that were heavily people dependent and expensive to manage.